What we collect
When you contact us we collect your name, email, mobile number, message, and organization name if provided. Operating systems collect the service data needed to complete parking, payment, and invoicing.
We respect the privacy of visitors and users and handle data in line with Saudi personal-data protection rules.
When you contact us we collect your name, email, mobile number, message, and organization name if provided. Operating systems collect the service data needed to complete parking, payment, and invoicing.
We use data to answer subscription and inquiry requests, run the service, issue invoices, and meet legal duties including tax and payments requirements where they apply.
We do not sell data. It may be shared with necessary processors (such as email or licensed payment channels) only as needed to deliver the service and within regulatory controls.
Data is kept for the operational or legal period required, over encrypted channels. Full card data is not stored on Raken servers; it is processed by a payment provider that meets approved standards.
Privacy requests: info@raken.sa.