Payments and security

This page publishes the core merchant disclosures expected by Saudi payment channels and the Saudi Central Bank (SAMA).

Business identity

Legal name: Raken Business Services Company. Entity: Limited Liability Company. Unified national number: 7030966357. Issue date: 23 September 2022. Status: Active. Country: Kingdom of Saudi Arabia. Email: info@raken.sa. Mobile: +966541427203. Website: www.raken.sa.

Service and pricing

The service offered on this website is a request to subscribe to Raken valet and parking systems. Subscription prices are not a public fixed list; they are agreed according to the company’s preference and package type (percentage, fixed per order, monthly, or yearly) and operating volume. Guest parking prices appear in the app according to the operator’s rates.

Payment methods

When electronic payments are enabled, accepted methods include networks used in Saudi Arabia such as mada, Visa, Mastercard, and Apple Pay, plus cash or POS on site. Payments are processed by a licensed provider supervised by SAMA that meets approved standards. Full card data is not stored on Raken servers.

Tax

VAT at 15% applies to taxable services under ZATCA rules. Tax appears on electronic invoices issued by the service.

Security instructions

This website is served over HTTPS. Do not share one-time codes or passwords. Raken will not ask for your card details by email or phone. Report an incorrect transaction to info@raken.sa as soon as possible.

Support

Contact: info@raken.sa, +966541427203, and the contact form. Terms, refunds, and privacy are published on this website in Arabic and English.